Customer Relationship Management
Intelligent Customer Relationship Management
After all, there are so many similar great pieces of software that all seemingly provide the ideal solution for specific tasks. And yes, they all do the same thing.
But how do we choose between one piece of software and another, that’s right for you?
Is it just a matter of circumstance, or adopting to existing software used within a business or organisation we have joined?
There is one thing that is for sure, not all software provides the same ‘mental ergonomics’ (if that makes sense).
Allow me to elaborate. If you can for a moment, consider the idea of creating a cognitive or mental environment that is comfortable, efficient, and conducive to well-being, and allows users to seamlessly adopt workflows, processes, or systems in a way that minimizes cognitive strain, stress, or mental fatigue.
And that’s why we believe an individuals temperament is an important aspect to consider when choosing software.
For example, with regards to the use of graphic design software, some people are more inclined to opt for an interface that has a constrained approach to precision design, whilst others prefer a looser, freehand and intuitive approach.
Indeed, the new era of digital and remote workers will probably already be familiar with monday.com, hence the reason for my ‘teasing’ introduction.
Now, to cut a long story short, eventually, if success is following you, and you are fortunate enough to have customers banging your virtual doors. Then you too will probably need a Customer Relationship Management platform.
A good CRM ( Customer Relationship Management) software, will help you prioritise, and streamline, the flow of tasks you need to undertake, it’s the tool for the likes of project managers, and is perfect for those entrepreneurial, remote working type situations.
You’re introduced to a CRM platform that is simple to set up and easy to use.
Plus, it allows you to handle practically all your work from one place.
Now, you could argue that its all a matter of familiarising yourself. And whilst this is partially true to be blunt, it’s what people are saying about the monday CRM platform that will intrigue you most.
You know, the odd familiar remark that reminds you of a situation you’ve encountered in the past, or some of the existing irritations you may be enduring with your current CRM, if you have one.
A lot of the remarks are relatable, whether or not you’ve actually used a CRM platform before.
The monday CRM platform is easily expandable to accommodate additional customised features. And is ideal for helping you keep on top of various activities and observing progress concerning your business.
– plan and track campaigns and projects
– visualise your customer journey or funnels
– identify issues and weak spots
– collaborate intuitively with colleagues
It doesn’t take much to work out that most of the typical project management queries have been addressed or at least can be customised in some way.
So, based on what has really been a first time look aat the monday.com CRM, there isn’t any doubt that this is amongst the best of the customer relationship management platforms available.
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