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How do I stop Luminar crashing every time I launch and proceed to work?

If you’re experiencing issues with Luminar Neo crashing, there are several steps you can take to try and resolve the problem. Here are some troubleshooting tips:

1. Update Luminar Neo

Make sure you have the latest version of Luminar Neo installed. Software updates often include bug fixes and stability improvements that can address crashing issues. Visit the official website or check for updates within the application itself.

2. Check system requirements

Verify that your computer meets the minimum system requirements for running Luminar Neo. Inadequate hardware specifications can cause instability and crashes. Ensure that your computer has sufficient RAM, processing power, and available storage space.

3. Close unnecessary programs

Running multiple resource-intensive applications simultaneously can strain your computer’s performance and potentially lead to crashes. Close any unnecessary programs or background processes before launching Luminar Neo

4. Disable non-essential plugins

If you have installed any third-party plugins or extensions for Luminar Neo, try disabling them temporarily. Sometimes, incompatible or outdated plugins can conflict with the software and cause crashes. If the crashes stop after disabling the plugins, consider updating or removing them.

5. Check for conflicting software

Some software applications or services running on your computer may conflict with Luminar Neo, causing crashes. Antivirus programs, firewall software, or other editing tools can sometimes interfere with the proper functioning of Luminar Neo. Temporarily disable such programs and check if the crashes persist.

6. Repair or reinstall Luminar Neo

If the crashes continue despite the above steps, you can try repairing or reinstalling Luminar Neo. First, try the repair option if available during the installation process. If that doesn’t work, uninstall the application completely, restart your computer, and then reinstall Luminar Neo from scratch.

Contact Skylum Support

If none of the above steps resolve the crashing issue, it’s best to reach out to Skylum’s customer support for further assistance. They can provide specific guidance and troubleshoot the problem based on your system configuration and any error messages you may be receiving

Note: When creating an account, use the same email address you used to buy Luminar Neo.


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