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LUMINAR 4 TROUBLESHOOTING TIPS

Mac Related Luminar Issues Easily Overlooked

A Few Words About Luminar 4

Whilst Luminar 4 can help make it incredibly quick at achieving the style of photo you require for a project. It goes without saying, that the quality of your photo is, as always, an important factor.

Luminar 4 will not make you a better photographer, but you knew that already. What you should bear in mind though, is that the technology behind Luminar 4 predicates on the learnt data it uses for intelligently processing any given image.

However, you will also find, for example, that Sky Replacement or any of the other Luminar tools, may not work on an image which perhaps lacks the necessary data needed to distinguish the differences between objects in a given photo .

Luminar 4 FAQ

Mac Related Luminar Issues Easily Overlooked

Q: Why do my editing changes have no effect using Luminar AI?

Besides the “.iCloud” after the file name. The (.) dot at the beginning of the file name is also a clue.

Q: Why do the Toolsets not appear in the usual panel when Luminar 4 is launched?

Q: Why can’t I progress beyond the “Not connected to the Internet” part of the setting up process?

This will vary from one country to another, and probably pretty rare. However, your ISP may be blocking your connection. Common reasons for this will have something to do with your firewall blocking your connection. Check your Firewall and Router.

If you use Windows go here to reset your host file settings

Q: How do I reset the catalog to a ‘blank‘ or new catalog?

Simply access File in the menu and go to New…
You can also access recent Catalogs and Backups…

(below: Example of newer Luminar Neo Catalog).

Q: How do I get beyond the Luminar start up screen?

This is a rare issue, however, here is a ‘live’ response to a query:

Please can you help. I have been having a lot of problems with Luminar 4 this afternoon. I can’t get it past the start up screen as it keeps freezing and I have to restart my computer to unlock it. I love this software but a little disappointing in it keep crashing even if i manage to get it passed the opening screen. I was thinking of re installing it to see if this would fix the issue but worried that I wouldn’t be able to use it again.

Any help much appreciated.

A: Check that your computers configuration is adequate for running Luminar. You may need more RAM as well as enough disk space (see below).

MAC

For Mac models early 2010 or newer, MacOS 10.12 or higher.

RAM: 8GB (preferably more)
Disk Space: 10GB free space

WINDOWS

Graphic Open GL: 3.3 or later, compatible.

RAM: 8GB (preferably more)
Disk Space: 10GB free space
Processor: Intel Core i5 or better
OS: Windows 7 or higher (only x64-bit OS)

Ensure that you have the latest version of Luminar.