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Freshworks & Moosend Integration

SoftwareFolder CRM Automation made simple Table of Contents The Easiest Email Marketing and Automation Software. In short, Moosend is one of the simplest and cutting-edge

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Freshworks in 5 Days

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FreshChat Customer Communication

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Freshworks Info Hub

Visit: Official Website

Platform: Cloud-Based Customer Service Software


What: Cloud-Based customer service software company When: Founded as Freshdesk Inc. in October 2010 by Girish Mathrubootham and Shan Krishnasamy.
Where: San Bruno, California, with global offices across India, UK, Australia and Germany.


Brief History

Freshworks, a customer engagement software company, was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy in Chennai, India. Their motivation came from a frustrating customer service experience, prompting them to create an affordable and user-friendly solution.

They launched Freshdesk in 2010, which streamlined customer support operations with features like email ticketing and multi-channel support. Over the years, Freshdesk expanded its offerings and evolved into Freshworks, reflecting a broader focus on customer engagement.

In 2017, Freshworks unveiled a major update called Freshdesk Mint, which modernized the platform with a more intuitive user interface, enhanced automation, and improved analytics.

Fast forward, and Freshworks has grown into a global company, offering a suite of products that support various aspects of customer engagement, including marketing, sales, and customer success, helping businesses deliver exceptional customer service and support.

“Bringing ideas to life is the challenge creators and business managers face on almost every project. At Software Folder not only do we inspire creators with tips and creative resource. We inspire by example…”

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